Who we are?
We are Sam Joyce Realty Pvt Ltd, a real estate agency registered in TNRERA with registration number TN/Agent/0031/2017. Registration is granted under section 9 of Real Estate Development). We are a fast-growing organization that is active in the promotion of residential plots, residential flats, commercial spaces, independent villas, duplex houses, independent houses and bungalows at prime locations in and out of Chennai.
What personal information do we collect?
We may collect the following types of personal information from you:
- Contact information, such as your name, email address and phone number.
- Property information, such as the address, size, condition, features, and value of the property you are interested in buying, selling, renting, or leasing.
- Transaction information, such as the details of the property transactions you are involved in, including the parties, dates, prices, fees, commissions, taxes, and other terms and conditions.
- Marketing information, such as your preferences, interests, feedback, and survey responses.
- Technical information, such as your IP address, browser type and version, device type and model, operating system and platform, and other information about how you access and use our website and services.
- Usage information, such as the pages you visit, the links you click, the features you use, the duration and frequency of your visits, and other information about how you interact with our website and services.
We may collect personal information from various sources, including:
- Directly from you when you provide it to us through our website forms, phone calls, emails, in-person meetings, or other means of communication.
- From third parties who provide it to us on your behalf or with your consent, such as your family members, friends, referrals, lawyers, mortgage brokers, lenders, insurers, valuers, surveyors, contractors, or other service providers involved in the property transactions.
- From public sources that are legally available to us, such as property registers, land titles offices, tax authorities, credit bureaus, social media platforms or other online sources.
Why do we collect personal information?
We may use your personal information for various purposes, such as:
- To provide you with our services and fulfill our contractual obligations to you, such as finding suitable properties for you, negotiating on your behalf, facilitating the property transactions, preparing the necessary documents, collecting and disbursing payments, and resolving any issues or disputes that may arise.
- To communicate with you and respond to your inquiries, requests, complaints, or feedback.
- To market our services to you and inform you of relevant properties, offers, events, newsletters, or other information that may be of interest to you. You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
- To improve our website and services and enhance your user experience by analyzing how you access and use them and tailoring them to your preferences and needs.
- To comply with our legal obligations and protect our rights and interests such as maintaining records, reporting to authorities, cooperating with law enforcement, preventing fraud, enforcing our terms and conditions, and defending ourselves against claims or liabilities.
How do we protect personal information?
We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use appropriate technical and organizational measures to safeguard your personal information, such as encryption, firewalls, passwords, access controls, and staff training. However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your personal information.
Personal Information that We May Share with Others
In certain circumstances, we may share your personal information with trusted partners.
How long do we keep personal information?
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. The retention period may vary depending on the nature and scope of the personal information and the applicable legal obligations. When we no longer need your personal information, we will delete it or anonymize it in a secure manner.
What rights do you have over your personal information
Depending on the applicable laws in your jurisdiction, you may have certain rights over your personal information, such as:
- The right to access your personal information and obtain a copy of it.
- The right to rectify your personal information if it is inaccurate or incomplete.
- The right to erase your personal information or restrict its processing in certain circumstances.
- The right to object to the processing of your personal information for direct marketing purposes or for other legitimate interests.
- The right to withdraw your consent to the processing of your personal information where we rely on your consent as the legal basis.
- The right to data portability, which allows you to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.
- The right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights.
To exercise any of these rights, please contact us using the details below. We may ask you to provide proof of identity and additional information to verify and process your request. We will respond to your request within a reasonable time frame and in accordance with the applicable laws.
How we do update this policy?
We may update this policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website or by sending you an email. The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how we collect, use, disclose, and protect your personal information.
How to contact us?
If you have any questions, comments, or concerns about this policy or our privacy practices, please contact us by:
Phone: 99620 61090
Address: 54/35, Jayabalan St, Vasudevan Nagar
We will do our best to address your concerns and resolve any issues you may have.